Floatbot
GenAI Voice Chat
Floatbot
AI platform for automating contact center operations with chat and voice agents.
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Overview
Deploy AI agents to automate customer interactions through chat and voice, enhancing efficiency in contact centers and transforming business operations.
Deploy AI agents to automate customer interactions through chat and voice, enhancing efficiency in contact centers and transforming business operations.
Categories: #Customer service & support
What is Floatbot?
Floatbot delivers an AI-driven chatbot solution that enhances customer interaction. It integrates seamlessly with various platforms, allowing businesses to automate responses and improve user engagement. The tool supports multiple languages and offers customization options to fit specific needs. With Floatbot, companies can streamline communication processes and boost efficiency.
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Floatbot Features (what you can do)
- Self-Service AI Agents: Includes Voice AI Agent (Voicebot) and Chat AI Agent (Chatbot).
- Speech AI: Features NEO – ASR-as-a-Service and ARMOR – Voice Biometrics.
- Real-Time Agent Assist: Provides AI agent assist capabilities.
- Live Chat: Offers a live chat platform with Co-Browsing, Audio & Video Chat.
- LLM Stack: Comprises Agent M, LLM Based Agent, RAG Cognitive Search, and VoiceGPT.
- Floatbot UNO: A No-Code/Low-Code, GenAI-Powered Conversational AI Platform.
- Industry Solutions: Tailored for Insurance, Collection, Banking, and BPO sectors.
- AI Agents: Includes ADDI (Adjuster AI Agent) and LISA (FNOL AI Agent).
- GenAI Suite: Integrated Generative AI (GAI) and Conversational AI (CAI) solutions.
- Achievements: Finalist in multiple Insurtech competitions and part of growth-stage accelerator programs.
Floatbot Pros & Cons
Floatbot is a no-code platform, making it user-friendly for creating and managing conversational AI agents without programming expertise
It offers enterprise-grade solutions for building both voice and chat AI agents, ensuring robust performance across platforms
The platform supports integration with various data sources, allowing it to provide tailored solutions for specific business needs
Users may encounter initial setup complexity despite the no-code interface, which could require a learning curve.
The pricing structure can be complex for new users, with various tiers that require careful examination to fully understand potential costs
Floatbot Pros
Floatbot is a no-code platform, making it user-friendly for creating and managing conversational AI agents without programming expertise
It offers enterprise-grade solutions for building both voice and chat AI agents, ensuring robust performance across platforms
The platform supports integration with various data sources, allowing it to provide tailored solutions for specific business needs
Floatbot Cons
Users may encounter initial setup complexity despite the no-code interface, which could require a learning curve.
The pricing structure can be complex for new users, with various tiers that require careful examination to fully understand potential costs
Frequently Asked Floatbot Questions
Floatbot Pricing
Floatbot offers a 14-day free trial with plans starting at $99 per month.
- Lite – $99/mo.
- Essential – $1,999/mo.
- Growth – $4,999/mo.
- Enterprise – Custom
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